FAQs
We have provided answers to the frequently asked questions below. Please contact us if you can’t find what you need; we’ll respond within 24 hours.
Orders
How do i place an order?
To place an order, contact us, Please add the items you wish to purchase to your shopping cart. On the cart page, continue with checkout by selecting "Proceed to Secure Checkout" and following the prompts provided.
Can i add to or modify my order?
Once your order is placed, we cannot guarantee that it can be modified or cancelled. If you wish to modify your order, please contact us as soon as possible.
Can i cancel my order?
Once your order is placed, we cannot guarantee that it can be canceled. If you wish to cancel your order, please contact us as soon as possible. Once the order is processed and preparing for shipment, we cannot cancel your order.
How can i check the status of my order?
After placing an order, the easiest way is to contact us, and you can view the order status 24 hours a day by simply clicking on the “Orders” section link in your account. From there, you will be able to view information about your order.
Is there a minimum order requirement to purchase from your site?
There is no minimum order requirement to purchase from our site. We accept all orders large and small!
Products
What types of shower glass door hardware do you offer?
We can provide you with bathroom glass door-related hardware accessories, such as shower door hinges, shower door knobs, shower glass clamps, shower door seals, shower door handles, a
, etc.
Do you have different finishes available for shower door hardware?
- Chrome Polished
- Polished Gold
- Brushed Nichel
- Gun Metal
- Matte Black
- Customize
Can you provide specifications for your shower door hinges?
We can provide you with different specifications of bathroom glass door hinges, please contact us for details.
What if i can't find the item i'm looking for on your website?
Let us know! We want to be a one-stop-shop for all of your hardware and supply needs. We may be able to help you find what you’re looking for and we are always willing to listen to your suggestions for product additions on our site. Send us an email to info@showerglasshardware.com providing description and pictures that
Do you wholesale?
Yes, Please contact us at info@showerglasshardware.com and we'll send you a copy of our latest line sheet
Shopping & Returns
Do you offer international shipping?
Yes! International orders ship via the postal service. You may incur import duties or other customs fees, depending on your country of residence. We can't keep track of these, and are not responsible if your order gets held up in customs. If you do not see your country available in the shipping options, please send us an email, and we can most likely add it.
How long does it take to process and ship an order?
The processing of your order typically requires around 7 days, although it would be expedited based on the specific requirements of your order.
ltem(s)in my order are missing. What should l do?
Great care is taken when packing your order, but on rare occasions, an item may have been missed. If any part of your order is missing, please contact us within 5 business days of receiving your order so we can find a solution for you!
What is your return policy?
Please refer to our return policy.